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If I order refills using the VA automated telephone refill system, what should I do if the prescription number on the medicine bottle has a letter after it?

April 26, 2017Automated Medicine prescription refill refills system telephone VA

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If I order refills using the VA automated telephone refill system, what should I do if the prescription number on the medicine bottle has a letter after it?

1 Answer

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Put in only the numbers. Do NOT enter any letters that are printed after the prescription number on the bottle.