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If I order 1000 litres and the tank will not hold it do I still have to pay for 1000 litres?

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If I order 1000 litres and the tank will not hold it do I still have to pay for 1000 litres?

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No. If your delivery is less than the amount ordered you will receive a refund for the value of the oil that wasn’t delivered. The refund will be made to the same card that you used in your original order payment. However the economics of oil supply and delivery are tight so please order a volume that is close to what the tank will hold. Effective route planning is a critical factor and suppliers load their tankers and schedule a delivery run of orders so as to return back to the depot with as little fuel as possible. Carrying fuel back is not cost effective for the supplier and ultimately impacts on prices. So getting our order volumes reasonably accurate will help oil users in the long run.

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