If I need a refund, can I just “charge back” my credit card (get my money back from Visa/Mastercard for a bad purchase)?
Charge backs reflect very negatively on our merchant account. Too many charge backs may result in us losing, either temporarily or permanently, our ability to process online transactions, which is why RoomLinks is committed to handling all complaints promptly and satisfactorily in accordance with our Rental Agreement. More importantly, we put huge emphasis on providing a reliable service and are very active with our room owners to ensure a seamless experience for our customers.
