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If I make a warranty claim, what will happen if the vendors Repair Centre does not agree that the machine was faulty?

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If I make a warranty claim, what will happen if the vendors Repair Centre does not agree that the machine was faulty?

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A. If a fault is detected, the warranty will cover the Repair Centre’s charge. Some malfunctions may be caused by user error, such as incorrect alterations of software settings. Also, damage to parts may result from incorrect use. The warranty will not cover such problems and the teacher would be billed for the work in most cases. NOTE: wrapping of power cables tightly around the power unit for storage will result in damage and voids warranty on these items.

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