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If I lose service and HughesNet Customer Care determines a site visit is required to fix the problem, how long before the service technician comes to repair it?

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If I lose service and HughesNet Customer Care determines a site visit is required to fix the problem, how long before the service technician comes to repair it?

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A. Onsite calls are scheduled according to the time that Hughes receives the call that a problem has arisen. For next-business-day service coverage (Express Repair – Business), if your call is received prior to 1 pm, the appointment will be scheduled for the next business day. If the call is received after 1 pm, the appointment will be scheduled for the second business day.

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