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If I lose my SmartTrip® card or if it is stolen, what happens?

April 26, 2017card happens lose stolen

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If I lose my SmartTrip® card or if it is stolen, what happens?

1 Answer

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The SmarTrip® card can be replaced without losing any of the fare value on the card at the time reported missing with a simple phone call to WMATA at (888) 762-7874, by providing the number of the missing card and paying a $5.00 replacement fee using your own personal money. Your transit subsidy CANNOT be used to purchase a replacement SmarTrip® card.