If I loose my SIM card, is it possible to get a new SIM card with the same number again?
Yes this is possible. When a Sim card is lost or stolen, crew will be able to report this simply using a “Lost Sim” button in the My account page, this makes it simple to order a new Sim which will have the same number and the same top-up as the original. It will take about 2 days to create the new Sim, plus delivery time.