If I join the EasyPay program, what happens to my old Reduced-Fare MetroCard?
A. Your Reduced-Fare MetroCard will be deactivated within two weeks after you receive your new Reduced-Fare EasyPay MetroCard. Try to use up any money on the old card. You can get a refund for any money left on the card when it is deactivated by returning it by mail to MetroCard Customer Claims, 2 Broadway, 11th Floor, New York, NY 10004. You cannot transfer balances to your new EasyPay MetroCard.