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If I incorrectly make a payment on my Entergy bill through BillMatrix, how do I get the payment corrected?

April 26, 2017BillMatrix corrected Entergy incorrectly payment

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If I incorrectly make a payment on my Entergy bill through BillMatrix, how do I get the payment corrected?

1 Answer

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A. If the error was discovered before 7:00 pm on the same day as the payment, you should call the BillMatrix customer service line. If the error was discovered after the 7:00 pm cut-off, you should speak to an Entergy customer service representative.