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If I have to contact DDW Administration or the ScholarOne Support team for information related to my abstract, what information should I have on hand?

April 26, 2017abstract Administration contact ddw hand scholarone support TEAM

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If I have to contact DDW Administration or the ScholarOne Support team for information related to my abstract, what information should I have on hand?

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Upon starting the process to submit an abstract, you will automatically be assigned a control ID number. Once you have completed the abstract submission process, please keep a copy of the submission confirmation, including your control ID number for your records. You will need your control ID number to communicate with DDW Administration and/or the ScholarOne technical support team about a specific abstract. The control ID number is located on the top left corner of the submission screen.