If I have problems with autoVoIP Traffic Simulator what evidence do I need to supply?
Stage 1 Send a email to Support@codimatech.com that includes the following information:- Problem description covering:- • Actions taken, including confirmation that you have used the Operations Check list to ensure that all parts of the process have been checked. • Environment • Results • Screen shot showing problem (if required) • Contact information – email address and phone number Guidance:- PROBLEM TYPE EVIDENCE REQUIRED ADDITIONAL INFORMATION Viewing Traffic Simulator Host PC Situations where Traffic Simulation part of the user interface is failing to show any information on the results of running the Traffic Simulation function • A frame file from the Traffic Simulator Host PC, showing simulation traffic being sent/received • A frame file from the Traffic Simulator Sink PC showing simulation traffic being received and sent out. • A screen shot showing Traffic Simulation configuration • A screen shot showing the Host PCs Network Adapter configuration – for Traffic Simulator Host P
