If I have dry, irritated eyes, will commercial, over-the-counter eye drops solve the problem?
Yes and no. In some cases, over-the-counter eye drops will prove to be sufficiently comforting. However, in other cases, using over-the-counter products can exacerbate the problem. Many commercial eye drops contain preservatives, which cause an irritation or burning sensation, and can be toxic (that is, damage surface cornea cells) for some eyes.