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If I have a problem with my Charles Rennie Mackintosh kitchen after it has been ordered/installed, who should I contact?

April 26, 2017charles rennie mackintosh contact installed kitchen ordered problem

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If I have a problem with my Charles Rennie Mackintosh kitchen after it has been ordered/installed, who should I contact?

1 Answer

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If you have any problems with any aspect of your Charles Rennie Mackintosh kitchen then you must contact your dealer first. Under the Sales of Goods Act 1979 your contract will be with the dealer and it is their responsibility to put right any problems. If there is a manufacturing defect then your dealer should contact Omega PLC and we will rectify any faults in accordance with our procedures. If after trying to contact your dealer the problem still isn’t resolved, then please contact us and we will endeavour to contact the dealer on your behalf, and rectify any issues.