If I have a medical emergency, should I call the Air Evac Lifeteam Operations Center emergency line or the local 911 service?
Call your local 911 service. The 911 dispatchers are trained to get specific information about the medical emergency from the caller and determine what type of medical transportation best fits the situation. Although Air Evac Lifeteam members can place emergency calls directly to the Air Evac Lifeteam Operations Center, the best option is always to call the local 911 service first. The local service is more familiar with your location, as well as the availability of the local emergency resources. They may have information that would aid you that the Air Evac Lifeteam Operations Center may not be aware of. When the Air Evac Lifeteam Operations Center receives a call for emergency help from a source other than a health or emergency services agency, Lifeteam communication specialists will contact the ground EMS service in the patient’s community and ask them to respond to the scene in addition to the air ambulance. If your medical emergency meets certain criteria, such as a heart attack,
Call your local 911 service. The 911 dispatchers are trained to get specific information about the medical emergency from the caller and determine what type of medical transportation best fits the situation, so the best option is to always call the local 911 service first. The local service is more familiar with your location, as well as the availability of the local emergency resources. They may have information to aid you that the Air Evac Lifeteam Operations Center may not be aware of.
Related Questions
- If I am having a medical emergency and needs a vehicle right away, can the Operations Monitoring Center send me a backup vehicle?
- If I have a medical emergency, should I call the Air Evac Lifeteam Operations Center emergency line or the local 911 service?
- Are Air Evac Lifeteam’s medical crews qualified to provide critical medical care?
