If I find an inaccuracy or error in my HotMaps Chart, can Navionics correct it?
A. Navionics always appreciates receiving customer support and feedback and asks that you please complete a one-page Problem Report Form or e-mail us the nature of the problem in as much detail as possible. We have devised the Cartography Problem Report online for customers to notify us of any inconsistencies that are found. Customers are then contacted once the Cartography Department receives the report, when we investigate the report, if we need additional information and also when/if the area is updated. Customers can always feel free to contact Navionics directly to inquire about the status of a Problem Report. Navionics strives to provide the best customer service, and the input of our customers enables us to improve the quality of our charts.
