If I do not agree with decisions made by my Insurance Agent, how are disputes with WorkCover resolved?
Resolution mechanisms are available; with the proper guidance most disputes with WorkCover should be resolved without a court hearing. Most disputes are initially referred to the Accident Compensation Conciliation Service, which will attempt to resolve a dispute in an informal manner. It is necessary to lodge an application for conciliation. You have 21 days to lodge a dispute form and ask for Conciliation.