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If I cancel my travel, how does Customer Seva refund me for tickets not utilized?

April 26, 2017cancel customer refund seva tickets Travel utilized

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If I cancel my travel, how does Customer Seva refund me for tickets not utilized?

1 Answer

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Tickets once cancelled need to be endorsed by the operator. Refunds will not be done; a credit note will be issued to the customer which can be used for next booking and which will be valid for one year from the cancellation date.