If I believe that I qualify for assistance through the Servicemembers Civil Relief Act (SCRA), how do I receive help?
One of our account representatives will review your account for eligibility in this program. Simply fax a copy of your formal active duty orders or enlistment papers, and a letter requesting SCRA assistance, to 214-615-3999. Please call us toll-free at 1-888-437-4846 three (3) days later to confirm document receipt and program acceptance.