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If I arrive at my UK departure point and am prevented from travelling as an airline employee will not allow me to board my flight, am I covered to curtail and claim under the policy?

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If I arrive at my UK departure point and am prevented from travelling as an airline employee will not allow me to board my flight, am I covered to curtail and claim under the policy?

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Strictly speaking there is no cover for curtailment if you are not ill. We will require evidence that an airline medically qualified representative certified that you were unfit to travel. I am refused boarding by the airline but have not managed to see the medic at the airport and decide to go home as I don’t want to wait. I then call my doctor and the advice is that I should assume that I have swine flu and follow the quarantine advice. Would I be able to submit a curtailment claim on my policy? You need to get written evidence from the airline’s medic that you are unfit to travel. If this is not provided by a medic, you may not be covered and our claims department will make reasonable investigations into the circumstances of your claim. Each case will be decided on its own merits.

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