If I arrive at my UK departure point and am prevented from travelling as a medic on site certifies that I am unfit to fly, am I covered to curtail my trip and claim under the policy?
Airlines have standard procedures for dealing with passengers who they believe to be medically unfit to travel for any reason. They have medical teams available to make assessments. If you have been refused travel as a result of screening you will need to establish whether the airline/tour operator is providing any redress/travel rearrangements. If this has not been provided by the airline/tour operator we may consider the costs of rearranged flights and cancelled accommodation in these circumstances. Each claim will be assessed on its own merits in line with the policy terms and conditions. Important: You will need written confirmation from the airline’s doctor or medical adviser that you are unfit to travel in order to validate a claim.
Related Questions
- If I arrive at my UK departure point and am prevented from travelling as a medic on site certifies that I am unfit to fly, am I covered to curtail my trip and claim under the policy?
- If I arrive at my UK departure point and am prevented from travelling as an airline employee will not allow me to board my flight, am I covered to curtail and claim under the policy?
- What happens if I arrive late to the departure point and miss the bus?
