If I am unsatisfied with the web-based filing process, do I contact the base legal office or the Claims Service Center to voice my concerns?
So we can better serve you in the future and improve the electronic claims filing process, go to the following link http://legalassistance.law.af.mil/claims, click on Customer Survey and follow the survey directions for submission to the Air Force Claims Service Center (AFCSC) or you may contact the center at 1-877-754-1212.