If I am traveling away from home and require medical care, how does the BlueCard PPO program help me?
A. When you are traveling and need medical care, call the toll-free number on your Horizon BCBSNJ ID card, 1-800-810-BLUE (2583), for names and addresses of the nearest participating BlueCard PPO physicians, health care practitioners, and hospitals. When participating BlueCard PPO physicians, health care practitioners, and hospitals provide your medical care, you receive in-network benefits with low out-of-pocket costs and do not have to file claimforms. Check with your employer or the Horizon BCBSNJ Member Services Department for information about the specifics of your PPO benefit coverage. Back to Top Q. Who do I call for customer service? A. Call Horizon BCBSNJ’s dedicated Member Services Department at 1-800-355-BLUE (2583) for any service or claim issue. You can also call this number to obtain claim forms or claim submission information. For your convenience, our Member Services Department is open Monday through Friday, 8 a.m. to 8 p.m., Eastern Standard Time.
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