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If I am denied eligibility for MetroAccess service do I have the ability to appeal the decision? If so how?

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If I am denied eligibility for MetroAccess service do I have the ability to appeal the decision? If so how?

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Yes. Passengers may appeal any eligibility decision by notifying MetroAccess within 60 days of receiving an eligibility determination. This notification can be done by phone, mail, or email.

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