If Finalytics were chosen to provide outsourcing solutions to my company, how would you enable the transition?
Transition is a key element of any outsourcing. Most successful outsourcing arrangements are based on and begin with careful planning and appropriate staffing. We lay a lot of emphasis on these and discuss these with the client team to address all issues and more importantly, strengthen our understanding of the client needs, based on the client’s experience and pain areas. We are partners in our clients’ businesses. Imperatively, we would work with you to plan the timing of the transition of the processes, considering the various other business aspects. Once the transition plan is agreed to, the client engagement team from Finalytics would take over the entire responsibility and work closely with you to ensure a successful, timely and smooth transition.