If false or imitation products with bad quality are bought by mistake, how should a consumer react?
This question can apply to all products, not only mattresses. Consumers who suspect that they have purchased false or imitation products of bad quality can directly contact the authentic manufacturer of genuine products to ask for product verification and to know if they have bought false or genuine products. If a product is false, customers can contact the Market Management Agency and have an investigation clarify product origin and deal with details related to sale, distribution and manufacture of false products according to the law. Consumers can also contact the Consumer Protection Association for support. The Association protects consumer rights and legal benefits.
Related Questions
- How other European and American companies are buying from China? How they succeed in sustainable quality if the products made in China?
- With false and imitation products on the market, how can I buy genuine KYMDAN mattresses and differentiate them from false mattresses?
- Does the US Consumer Product Safety Commission (CPSC) have injury data on particular consumer products that I can see?
