If consumers port a number to a new wireless carrier, can they still use their current phone?
• For various reasons, wireless handsets are often incompatible among different wireless service providers. Consumers will likely need to purchase a new phone, even when they retain the same phone number. Even when a phone can be reprogrammed to work on a new network, most carriers may have policies against doing so.
• In some instances, wireless handsets among different wireless service providers are often incompatible. Consumers may need to purchase a new phone, even when they retain the same phone number. • If the consumer has concerns about purchasing a new phone they should ask the new carrier whether or not the current phone will work with that carrier’s network. • Be aware that while roaming, in a few areas, consumers with ported numbers may only be able to send and receive calls; other services, such as caller ID, may not function properly.
