If an outdoor air conditioning/heat pump unit needs replacing, should the indoor unit be replaced too?
Yes. Air conditioning and heating units are designed to operate as a complete, matched system. The efficiency rating is based on the entire system. Replacing the entire system ensures the system will be reliable and efficient. In some cases, the existing refrigerant lines can be kept. The technician on-site will determine of the existing refrigerant lines are: a) sized correctly for the new equipment, and b) free of contaminants, and c) show no signs of wear & tear, damage, etc… If Furnace Factory Direct installs an air conditioning system, but opts (i.e. the technician approves the condition of the lines) to keep the existing refrigerant lines, Furnace Factory Direct will include the existing refrigerant lines as part of the new system’s warranty coverage. Any leaks in the refrigerant lines would be treated as if Furnace Factory Direct installed new lines, and would be repaired free of charge during the period of warranty coverage.
