If an individual processes a sales transaction, can that same individual process a credit for that transaction (e.g. returned merchandise or cancellation of service)?
No, the person who processes the sale cannot process the return. The merchant must designate an individual in section 7 of the Merchant services Policy document to process credit refunds. Supervisory approval of all credit refunds is required. A common form of fraud is for an employee to process credits to their own personal credit card(s).
Related Questions
- If an individual processes a sales transaction, can that same individual process a credit for that transaction (e.g. returned merchandise or cancellation of service)?
- How is an individual sales receipt from the point of sale reconciled with the transaction data in Voyager FleetCommander?
- I have a joint account and both individual’s signatures are needed to process a transaction. Can I register?
- I have a joint account and both individual’s signatures are needed to process a transaction. Can I register?
- What are the rules for processing credit refunds for returned merchandise?
- What are the rules for processing credit refunds for returned merchandise?
