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If an extension is busy – how will TalkSwitch handle a second call to that extension?

April 26, 2017busy extension talkswitch

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If an extension is busy – how will TalkSwitch handle a second call to that extension?

1 Answer

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TalkSwitch will handle the call the way you specified you wanted the call handled under “Call Handling””\”Remote Extensions” or “Local Extensions”. You can choose to have the call transferred to voicemail – put on hold or transferred to another extension or group of extensions.