If an ETD report is received stating that a customer’s IS or JSA (IB) has ceased, when does the processing time start and end?
A. The processing time would start on receipt of the ETD and end when the LA is either able to give a decision regarding ongoing entitlement or a decision is made to terminate the claim (following the 1 month suspension period) because the customer has not provided any information after a request for further information.
Related Questions
- If an ETD/CIS Prompt report is received stating that a customer’s IS/JSA(IB)/ESA(IB) has ceased, when does the processing time start and end?
- If an ETD report is received stating that a customer’s IS or JSA (IB) has ceased, when does the processing time start and end?
- I received a rejection report stating "Invalid Provider ID prevents Carrier from processing". What does it mean?
