If an enrollee that is hearing impaired needs to speak to a Budco representative, is there a service available to assist them?
A. Yes. If an enrollee is in need of services for the hearing impaired, they should dialed “711” on their telephone. They will be connected to their state’s Relay center. Enrollees should have Budco’s toll free number ready to give to the Relay center. All conversations are strictly confidential. COBRA Q21. Will COBRA benefits be offered to dependents of New York State enrollees that are removed during the Amnesty Phase or the Dependent Verification of this project? If so, how can they apply? When will coverage begin? A. COBRA benefits are available to NYS dependents that are removed from the coverage during this project. An application and monthly premium amount will be sent by the NYS Department of Civil Service within approximately two weeks after Budco notifies the enrollee that the dependent(s) has been removed from coverage. COBRA coverage will be effective 6/13/09, for those dependents removed during the Special Amnesty Period, and 2/1/09, for those dependents removed during the
Related Questions
- If an enrollee whose first language is not English needs to speak to a Budco representative, is there a translation service available for enrollees?
- If an enrollee that is hearing impaired needs to speak to a Budco representative, is there a service available to assist them?
- Can I as a service provider refuse to attend to an enrollee’s medical needs?
