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If an applicant experiences technical difficulties or has questions regarding the E-grants system, whom does he/she contact for assistance?

April 26, 2017applicant contact difficulties e-grants experiences system Technical

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If an applicant experiences technical difficulties or has questions regarding the E-grants system, whom does he/she contact for assistance?

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Contact the E-grants Helpdesk at 1-888-336-8930 from Monday through Friday, 8:00 a.m. – 6:00 p.m. Eastern Standard Time. The E-grants Helpdesk e-mail address is edcaps.user@ed.gov. GPA program officers are not able to answer technical questions about the E-grants system.