If all securement locations are filled, may the transportation provider refuse to pick up a wheelchair user?
Entities may require wheelchair users to ride in designated securement locations. That is, the entity is not required to carry wheelchair users whose wheelchairs would have to park in an aisle or other location where they could obstruct other persons’ passage or where they could not be secured or restrained. An entity’s vehicle is, therefore, not required to pick up a wheelchair user when the securement locations are full, just as the vehicle may pass by other passengers waiting at the stop if the bus is full. (ยง37.
Entities may require wheelchair users to ride in designated securement locations. That is, the entity is not required to carry wheelchair users whose wheelchairs would have to park in an aisle or other location where they could obstruct other persons’ passage or where they could not be secured or restrained. An entity’s vehicle is, therefore, not required to pick up a wheelchair user when the securement locations are full, just as the vehicle may pass by other passengers waiting at the stop if the bus is full.
Related Questions
- May a transportation provider require an individual with a disability to use securement devices provided in a vehicle?
- If all securement locations are filled, may the transportation provider refuse to pick up a wheelchair user?
- Do DPO provide transportation pick up, for its members to attend general meetings?
