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If a wish to speak to someone over a service operated by Solihull Council, should I contact the parish council to do this for me?

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If a wish to speak to someone over a service operated by Solihull Council, should I contact the parish council to do this for me?

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A. No, you should contact Solihull MBC in the first instance and give them a chance to help you. If you get an unsatisfactory response, then you are welcome to contact a parish councillor to discuss the difficulties you are facing.

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