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If a volunteer makes phone calls regarding a complaint investigation from a location other than the facility does it get recorded as activity letter I, additional volunteer hours?

April 26, 2017complaint facility investigation location phone recorded volunteer

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If a volunteer makes phone calls regarding a complaint investigation from a location other than the facility does it get recorded as activity letter I, additional volunteer hours?

1 Answer

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Yes, all time Ombudsmen volunteers spend working on a complaint investigation while outside the facility is recorded as activity letter I, Additional Volunteer hours.