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If a provider has a problem with a particular client not showing up for appointments, does the office have to give a reason for refusing to see the patient anymore?

April 26, 2017appointments client Office particular patient problem Provider refusing

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If a provider has a problem with a particular client not showing up for appointments, does the office have to give a reason for refusing to see the patient anymore?

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A. No, the provider can tell the client over the phone that the provider is severing the relationship. The provider should also followup in writing to keep as documentation in the client’s file. Make sure not to treat Medicaid clients differently than private pay patients.