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If a patient refuses to sign consent to release information, is a pre-certification call still required?

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If a patient refuses to sign consent to release information, is a pre-certification call still required?

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A consent for the release of information for utilization review is not required since HFS is reimbursing for the care being provided to HFS participants. HFS or HSI, as its business associate, has the authority to perform federally required utilization review of care.

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