If a patient is having a prescription refilled or having a prescription filled for medications previously received, are we still required to offer to provide counseling?
Yes. An offer to provide counseling must be made every time a patient has a prescription re-filled or has a prescription filled for a medication therapy that has been re-authorized by a prescriber. Any member of the pharmacy staff can make the offer to counsel on behalf of a pharmacist, including pharmacy interns, clerks, “technicians”, etc. If a patient requests to be counseled, a pharmacist or pharmacy intern must be available to provide counseling. If prescription drugs have been ordered through a registered pharmacy by mail or on the Web, the pharmacist must provide the patient with a written offer to counsel and a toll-free number where the pharmacist or pharmacy intern can be readily reached.
Related Questions
- If a patient is having a prescription refilled or having a prescription filled for medications previously received, are we still required to offer to provide counseling?
- Our patient has received a positive pregnancy test and is unsure about continuing her pregnancy. Does Preterm offer options counseling?
- How does a patient get his or her prescription filled?
