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If a landlord has a “no pets” policy, can he/she refuse to rent to a disabled person who requires a guide dog/service animal?

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If a landlord has a “no pets” policy, can he/she refuse to rent to a disabled person who requires a guide dog/service animal?

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• NO. A landlord may have a “no pets” policy and enforce that policy, however, a guide dog or service animal is not a pet. Its purpose is to assist a person with a disability and acceptance of the service animal would be considered a reasonable accommodation.

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