If a hospital requests a next day delivery for a patient, would a GP need to follow this up after 3 days with an ongoing HOOF?
Our standard response times are 3 working days for a delivery/installation. If the hospital wishes for the patient to receive oxygen by the next day, then the hospital (not the GP) will need to follow this up after 4-5 weeks to re-assess. We are asking hospitals to plan their discharges! The spirit of the contract is based around a service level agreement of 3 days –if all respiratory departments and/or all GPs request oxygen on a next day basis, then this may cause delivery issues. We can respond next day, if required, but it is anticipated that this request is the exception rather than the rule.
Related Questions
- If a hospital requests a next day delivery for a patient, would a GP need to follow this up after 3 days with an ongoing HOOF?
- If a patient is not under secondary care, does the GP need to complete details of a hospital contact too?
- Does a provider have ongoing access to all patient contact information for appropriate follow up?