If a customer wants to discontinue the service mid-term how is the billing affected? And do we have to create a report every month?
The full subscription period will have been billed by dotMobi at the start of a subscription. No refund is offered for a customer discontinuing mid-term. It is required that dotMobi is advised of each subscription created, via the provided API, to ensure that dotMobi’s records of the date of commencement and expiry of the subscription are aligned with the registrar’s.
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