If a consumer returns an item they have purchased to a store and doesn’t have proof of purchase, can a gift card with an expiry date on it be given to the individual in exchange for the item?
In general, a store is not required to take back an item that they have sold to a consumer. If a retailer has a policy to take back items from a consumer when they don’t have proof of purchase, a retailer may give the consumer a gift card specifically for that return and the card may have an expiry date.
Related Questions
- If a consumer returns an item they have purchased to a store and doesn’t have proof of purchase, can a gift card with an expiry date on it be given to the individual in exchange for the item?
- If a consumer returns an item that was bought with a prepaid purchase card but no longer has the card, what happens?
- What happens if a consumer has a prepaid purchase card for a store that has gone bankrupt?