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If a client is having problems using their Notebook on a home network, will the Customer Service Centre provide support?

April 26, 2017Centre client customer service Home network notebook problems

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If a client is having problems using their Notebook on a home network, will the Customer Service Centre provide support?

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A. Possibly. This is outside the scope of the Program, however it may be possible for the Customer Service Centre to provide some limited advice or assistance – depending on existing workloads, and on a ‘best efforts’ basis only.