If a child under my care uses my credit card to subscribe to Encyclopdia Britannica Online without my knowledge or permission, am I eligible for a refund?
This situation essentially constitutes fraud, and must be taken up with your credit card company. We will issue a refund only within the predefined refund-eligible periods; i.e., within trial periods or within the first 30 days of use/renewal for annually renewing accounts. If the account in question is on a monthly billing cycle, the account is not eligible for refund. If the account in question is an annual account and it has been more than 30 days since billing has taken place, it is also not eligible for a refund.
Related Questions
- I want to purchase a subscription to Encyclopdia Britannica Online using a credit card, but I don want to submit my number over the Internet. What are my options?
- If a child under my care uses my credit card to subscribe to Encyclopdia Britannica Online without my knowledge or permission, am I eligible for a refund?
- I want to purchase a subscription to Encyclopdia Britannica Online, but I don want to use my credit card over the Internet. What are my options?
