If a broadband2+ place becomes free on the iiNetwork, is this allocated to the next new customer or is there a queue of customers?
The process of connecting customers to the iiNetwork means that the very next new customer will go onto the iiNetwork, providing their telephone line is compatible. They are allocated to customers upon signup and spare ports are made available during the application process. If I sign up to broadband in an area covered by the iiNetwork and then it turns out that there are no broadband2+ places available at that time, will I be given the next place that becomes available? If you sign up for broadband and there are no ports available on our DSLAM, then you’ll be notified and given the option of going on to a Telstra port at “up to 24,000kbps”, 1500kbps, 512kbps or 256kbps depending on your plan choice. Then, when we build additional capacity in your exchange, you’ll be onto the iiNetwork with minimal downtime when we next do a migration. We’re constantly building extra capacity into our network to try to ensure we don’t run out of broadband2+ places in exchanges covered by the iiNetwork.
Related Questions
- If a port becomes free on an iiNet DSLAM, is this allocated to the next new customer or is there a queue of customers?
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