I WOULD LIKE TO RELOCATE MY COMCAST DIGITAL VOICE® SERVICE TO ANOTHER SERVICE ADDRESS. HOW DO I ENSURE THAT THE ASSOCIATED E911 INFORMATION REFLECTS MY NEW SERVICE ADDRESS?
To update your service address in the 911 database, you will need to chat with us during normal business hours before relocating your Comcast Digital Voice® service (You can also bookmark our chat link in your favorites for quick access to customer support for any of your future needs: www.comcastsupport.com/cdvchat). Comcast will need several business days to update your service address in the enhanced 911 system. 9. I HAVE RELOCATED MY COMCAST DIGITAL VOICE® SERVICE TO A NEW SERVICE ADDRESS AND I HAVE NOT INFORMED COMCAST OF THIS FACT, BUT MY COMCAST DIGITAL VOICE SERVICE SEEMS TO BE FUNCTIONING. DO I STILL NEED TO CONTACT COMCAST TO ENSURE THAT THE ASSOCIATED E911 INFORMATION REFLECTS MY NEW SERVICE ADDRESS? A: Yes. If you have not affirmatively informed Comcast of the relocation of your Comcast Digital Voice® service to a new service address, your 911 calls may be directed to the wrong emergency authorities or the wrong address may be transmitted with your 911 call. These errors wi
Related Questions
- I WOULD LIKE TO RELOCATE MY COMCAST DIGITAL VOICE® SERVICE TO ANOTHER SERVICE ADDRESS. HOW DO I ENSURE THAT THE ASSOCIATED E911 INFORMATION REFLECTS MY NEW SERVICE ADDRESS?
- WHEN INITIALLY SIGNING UP FOR COMCAST DIGITAL VOICE® SERVICE, DO I HAVE TO DO ANYTHING TO ACTIVATE E911 SERVICE?
- ARE THERE ANY LIMITATIONS OF THE 911/E911 SERVICE THAT COMCAST DIGITAL VOICE® SERVICE PROVIDES?
