I wish to lodge a complaint about the quality of teaching and/or assessment at a non self-accrediting provider of higher education courses. How do I go about it?
If you have a complaint against a non self-accrediting higher education provider you should contact the provider in the first instance, and explore all its available grievance procedures. If you have still not received a satisfactory response, you may wish to contact the Government accreditation authority in the State or Territory in which your institution’s main campus is based. The contact details for the State and Territory accreditation authorities are provided in the answer to Question 7.
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