I was teaching a class at the University of Sankore in Timbuktu and my subscription expired. What happens to all of my information and course completions?
Regardless of where you were when your account expired, we will retain your information indefinitely. If extenuating circumstances prevented you from renewing by your expiration date, contact us within 30 days of your expiration and we will get your account reinstated, and we’ll even honor any renewal discounts. If your account expired and you do not wish to renew, you may request transcripts or completion certificates for a small processing fee.
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