I was sent or created a WebCT user name and password, but they don work. Why is that?
User names and passwords in WebCT are case sensitive – meaning that upper and lowercase letters must be typed EXACTLY as the username and password were originally created and sent to you. If you are typing the user name and password exactly as it was sent to you and you are still having problems logging in, please email our help line at help@umit.maine.edu or call toll free at 1-877-947-HELP (4357) for assistance. Remember. WebCT uses the same name and password as your UMS account (also known as UNET account, peoplesoft, maine.edu email account, or Blackboard account). If you do not have an UMS account or cannot recall your ID or password. Please call 1-207-561-3587, or 1-877-947-HELP(4357).