I was recently hired at an ambulance company, but I can’t start working on the ambulance until I have my state certification. How long does the application process take?
Processing times vary according to circumstances, e.g., application volume, deficient applications, criminal history, administrative review, etc., but there are a few constants I can share with you: US Mail: 6 days – At least 3 workdays (average) each way. Money: 10 days – Can range from 3 to 10 workdays. All applications (even electronic) first go to the department’s Fiscal Processing office, which is in Austin, but in a different building than EMS. Staff process all money there before forwarding your applications to us. With electronically submitted applications, the fee first goes to Texas Online, a contractor that processes electronic applications and fees for all state agencies. Texas Online then sends the fee information to our fiscal department for us to process. Application processing: 5-10 business days – This includes running the criminal history background check, data entry, assuring all documentation is accounted for and correct, and printing of the certificates. That bring
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